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HRCoach
HR Consulting Partners 407.949.7251
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| Develop Talent Pipelines! |
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Know your business and your competitors. Build relationships with your clients (internally and externally) and anticipate their needs. Your Call Center Manager needs to hire twenty service reps next month; the SVP of Women's Merchandising is suddenly vacant. Where are you going to get the prescreened candidates?
PIPELINE MUST-HAVES!
1. Work your employee referrals
2. Build relationships with colleges and universities
3. Ask great employees about the organizations they belong to
4. Get connected to your community and actively network
As soon as you hear of it, partner with companies that are downsizing and conducting layoffs
6. Stay connected with your colleagues
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| When a Clash Occurs... |
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Whether it is at home with family or at work with a co-worker, clashes are bound to occur. We are human, we have feelings. We get tired, short with one another and sometimes we do not communicate clearly.
We typically have one of two reactions:
Flight - We avoid, get quiet, walk-away, withhold information
Fight - We threaten, shout, interrupt, get others to take sides
Take my challenge:
Over the next month take note of your behavior and that of those involved in clashes around you. How does everyone react?
Specifically:
How did you behave?
How did the other person behave?
Did your behavior get the desired reaction?
How did the other person's behavior make you feel?
How was the clash resolved?
Did everyone feel that the resolution was fair to all parties?
How long did it take to arrive at a good solution?
Often clashes go on, and on; wasting time, making us unproductive, sick and unhappy. When not addressed properly or simply ignored they escalate, into unwanted turnover, union grievances, legal suits or costly terminations.
A better alternative to our reflexive strategies of avoidance or threatening, is mediation. Contact Makela McDermott at HR Consulting Partners to learn more about how Conflict Resolution training can help your organization. She can be reached at solutions@hrc-partners.com or 407.949.7251
To see all of the solutions available go to www.hrc-partners.com
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| Tip Corner |
Review your Recruiting and Orientation materials. This is an opportunity to ensure your future employees feel welcome and have quick access to information about their community, especially if they are new to the area. Include information about how to find schools, restaurants, sporting events. If you as a company support certain events or causes, include this information in your welcome packets as well. This is just one easy step in building your company culture. Look for local materials that the Chamber of Commerce may produce. For those of you in Florida here are sites to include in your welcome/recruitment packet.
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What costs $120 billion a year?
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It is the staggering cost of Illegal drug and alcohol abuse to our nation. Substance abuse creates a major financial burden on all segments of society, including the workplace.
Americans make up only 4% of the global population but consume two-thirds of the world's illegal drugs. 36% of the U.S. population has tried marijuna, cocaine or other illicit drugs. However it doesn't stop there, 9 million Americans are addicted to legal medications.
Alcohol is the most widely abused drug among working adults. SAMSHA (Substance Abuse & Mental Health Services Administration) reports that annually 8.2% of full time workers aged 18-64 used illicit drugs in the last month and 8.8% consumed alcohol heavily in the past 60 days.
The rates of illicit drug use ranked highest in the food services industry (16.9%) followed by the construction industry (13.7%), and service occupations ranked third (13%).
Up to 40% of industrial fatalities and 47% of industrial injuries can be linked to alcohol consumption and alcoholism. Alcoholism is estimated to cause 500 million lost workdays annually.
A study of job applicants for the US Postal Service who had taken pre-employment drug tests determined that those who tested positive were 66% more likely to be absent and 77% more likely to be discharged within 3 years of hire compared to applicants who tested negative.
Among the population of full time employed illicit drug users, 44% work for small businesses with less than 24 employees versus 13% who work for large businesses with 500 or more employees.
When it comes to workplace substance abuse, small businesses have big disadvantages. They are less likely to have programs in place to combat the problem - such as Drug Free Workplaces - yet they are more likely to be the "employer of choice" for illicit drug users. The cost of just one error caused by an impaired employee can have devastating consequences to a small business.
The good news for both large and small employers is that there are many resources available that can protect their businesses from the negative impact of substance abuse. One important measure is to establish a Drug Free Workplace.
Kathy Santomassino is the Regional Manager for Alcohol & Substance Abuse Prevention Programs Inc. (ASAP) and owns a risk management consulting business. You can reach her at 407-774-7554 or kathys@asap-programs.com
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June 2008 - HR Consulting Partners - We encourage you to forward this to friends and family. They can sign up for this free service at our web site www.hrc-partners.com. If you would like to stop receiving these thoughts, please email unsubscribe@hrc-partners.com
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